We supply Professional Transcripts If you can record it, we can type it.

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What We Do

We produce high quality text from your digital audio and deliver it back to you in the format you require. We transcribe audio of all types, including dictation, teleconferences, interviews, live webcasts ...
and much, much more.

If You Can Record It, We Can Type It

Upload your audio files to your secure client login. Your audio recordings are then faithfully transcribed into well-presented documents. We return the polished transcript to you within your required turnaround.

Our experience of working with a wide range of audio and text formats makes Expedict the ideal partner for organisations in need of text specialists who know today's digital media.

ISO Certified

We embrace the concept of delivering quality services and products to our clients through a continual improvement process.

Volume Capable

We serve customers around the globe, so we're set up to work around the clock.

We regularly handle large volumes of audio whilst still providing excellent audio transcription services to smaller clients.

Required Turnaround

We provide turnaround times for audio transcription and dictation services to match your requirements, ranging from two hours to two weeks.

Helpful & Friendly Support

Speak with one of our Expedict/Sterling team members.

Our friendly team is always available for immediate phone and email support during business hours.

Our Transcription Specialties

Expedict is a professional financial transcription specialist.

We produce professional transcripts for clients in the Financial and
Investor Relations, Conference, Media and Public Relations markets.
We also produce professionally formatted documents for clients in the
Legal and Insurance sectors.

Covering all types of financial transcription events and meetings, and producing highly accurate transcripts from audio where the speakers display a wide array of accents.

Finance & Investor Relations Transcription

Shareholder & Investor Relations, Financial Analysis, Corporate Communications Events, Press Conferences
Providing our media and public relations clientele with professional transcripts which cover all types of public events, including stakeholder relations and industry events.

Conference, Media & Public Relations Transcription

Media & Marketing Companies, Public Relations Specialists, Public Broadcasters, Conference Convenors

Contact Us

How We Work

We transcribe from audio you provide to us, or from live events we record on your behalf. We can provide verbatim transcripts or tidy up the text -
we call this intelligent verbatim.

Your audio becomes text

Upload your own recordings through your account, and then return later to download your transcripts.

Your audio recordings are faithfully transcribed into well-presented documents.

Hand over your typing burden by dictating your letters and reports and have them typed up by us.

Free up your time by outsourcing your transcription needs to Expedict.

From live events or audio you provide

We provide a simple and easy way for you to have a written record of your teleconference or webcast.

You can either upload your audio, or let us know how to access the live audio, and we'll record your meeting for you.

We'll then transcribe from the audio and deliver the finished transcript to you.

The file can then be downloaded from your secure personal account.

Verbatim or tidied up text

Just let us know if you require strict verbatim or text tidied up for clarity.

The spoken word differs greatly in flow and structure from written text. In some cases, the best transcript is achieved by tidying up the grammar used by the speaker.

You can give guidance on the type of transcript you expect when placing your order.

Specialist fields

We have nearly two decades of experience in transcribing from audio produced by companies operating across the full spectrum of business sectors.

We do not use any voice recognition software.

All of our transcripts are produced by professional typing contractors who are experts in their specialist fields.

We continue to build on our in-house expertise and expand our pool of talented typing contractors.

Setting Up An Account With Us Is Easy!

We can set up a client account for you within minutes.
Contact an Expedict/Sterling Team Member today to set up an
outsourced transcription solution tailored to your specific needs.

Digital On Demand

Our digital on demand services mean that whether you record your own audio or we record your event or meeting for you, we've got you covered.

Open 24/7

We serve customers around the globe, so we're set up to work around the clock.

Day or night, from your office, home or on the road, you can send us your audio for transcription when it suits you.

We're an important part of the solution that has allowed many of our customers to successfully implement an employee telework strategy.

To help you decide whether outsourcing your typing is right for your organisation, talk with one of our friendly staff.

Our Customer Portal

Our Customer Portal keeps you in control.

With your login to our Customer Portal you connect directly to the nerve centre of our operation.

This is where you securely upload your audio, choose your required service, monitor production status and then securely download your typed documents.

We're alerted automatically to your new orders and then slot them into our production schedule for delivery by the deadline you select.

Monitoring Costs

With real-time data on usage and costs, presented in clear tables and charts, customers can monitor their transcription spend via our Customer Portal.

There's no subscription to use our Customer Portal - you pay only for the audio we type on your behalf.

We issue you with an invoice once the transcription job is completed and the transcripts returned to you.

Do you need a quote before the job commences?
Contact us for assistance.

A Tailored Solution

We value and support each client's unique set of requirements. Consequently we do not provide a one-size-fits-all service.

Let us provide you with a tailored outsourced typing solution which meets your most exacting transcription requirements.

We'll include an estimate of costs and helpful information about the transcription process, to assist you in your decision-making.

We're just a phone call away, so contact us today for assistance and support.

Contact Us

Who We Are

We are text specialists who know today's digital media.

We pride ourselves on continually developing and enhancing our systems and processes so that our clients consistently receive quality transcripts, across all specialties, every time.

We maintain ISO 9001 certification, an internationally recognised quality management standard, which demonstrates our commitment to continually improving the delivery of quality services and products to our clients.

We lead the industry in security and confidentiality. We're fully compliant with European and international government privacy standards. Through our hands on approach we empower clients to be leaders in their own fields.

Expedict is a UK brand of the global Pacific Solutions network, an Australian owned company which has been providing high quality transcription services since 2002.

Expedict provides a specialist professional business support transcription service to clients operating within the UK and European financial investor relations, conference and media markets.

Security

Expedict imposes the strictest of security measures. We assume that all of our customers’ audio and transcripts are confidential, so security is switched on as the default setting.

Expedict maintains a secure website where all access is auditable via IP number. We ensure Expedict's secure server uses bank grade RSA 2048 bit encryption keys. All client accounts are password protected and passwords stored in a secure encrypted format.

Completed transcripts are uploaded to each client's account, where clients can securely log in to download the documents, at anytime.

Download our Privacy Policy.

Confidentiality

Confidentiality, security and privacy are considered key elements of Expedict's service delivery, and as such are monitored closely by the Managing Director.

All employees of and contractors to Expedict sign strict confidentiality agreements before commencement of work. Separate non-disclosure agreements (NDAs) specific to individual client requirements are also available.

We never outsource work to other agencies, so clients can be sure that only Expedict staff and contractors have access to client audio and transcripts.

Download our Terms and Conditions.

Privacy

At Expedict we recognise the importance of our clients’ privacy. Expedict is dedicated to maintaining open communication with clients, typing contractors, and staff to ensure that all client privacy requirements are met.

Expedict is compliant with all relevant privacy requirements, including:

  • the General Data Protection Regulation (EU) 2016/679 (GDPR),
  • the UK's Data Protection Act 2018, and

GDPR

Expedict is fully compliant with the GDPR.

The introduction of the General Data Protection Regulation (GDPR) in 2018 gave us another opportunity to fine tune and improve even further our controls on client information and data security.

Expedict is compliant with guidelines issued by the UK Information Commissioner’s Office, particularly in determining our obligations as both a data controller and data processor.

If you have any questions about Expedict and the GDPR please contact our Data Protection Officer.

Further information is also available in our Terms and Conditions and Privacy Policy documents.

ISO 9001 Certified

Expedict's ISO 9001 certification demonstrates our commitment to delivering quality services and products to clients through a continual improvement process.

ISO 9001 is an internationally recognised quality management system (QMS) standard.

By maintaining a quality management standard Expedict better describes, understands and communicates company processes to our clients.

Our clients are confident in the high quality service we provide because we measure our service, we report on our service, and we are accountable to you, our clients.

Click here to view our Quality & Information Security Policy.

For more information on how Expedict's ISO 9001 accreditation positively benefits you and your company, please contact us today.

Cyber Essentials

Expedict has been certified by Cyber Essentials, a government supported scheme which addresses the most common internet-based threats any organisation faces.

By completing Cyber Essentials certification, Expedict has proven effective protection against vulnerabilities including hacking, phishing, and password guessing.

Expedict demonstrates successful use of five important technical controls: secure configuration, malware protection, firewalls, patch management, and user access control.

As industry leaders, we seek to set the standard of cyber security. In 2020 Expedict will also work towards achieving ISO 27001 certification. ISO 27001 focuses on continual improvement, maintenance, and implementation of security management.

Click here for more information on Cyber Essentials and the National Cyber Security Centre, the UK's independent authority on cyber security.

Become A Typing Contractor With Expedict

Working as a typing contractor for Expedict can be a great business opportunity for the right person.

Expedict's typing contractors are exceptional typists. Our typing contractors have the opportunity to type transcripts on a range of varied and interesting subject matter, from corporate results presentations, AGMs and finance briefings, to market research interviews, science inreach communication briefs and stakeholder relations events.

While many people believe that transcription typing is ‘easy’ and anyone can do it, in reality typists are highly skilled professionals who must possess a broad range of skills and qualities in order to perform their job effectively.

Some benefits include: flexible working arrangements, greater work/life balance, having the satisfaction of running your own successful business, ongoing learning through research for your transcripts, rewards for superior quality via our Quality Bonus system, and increased earnings for faster typing and greater efficiency.

Want a career as a typing contractor?

We are always looking for experienced, motivated contractors to join our typing contractor panel.

If you are interested in becoming a typing contractor with Expedict, please read the information contained within the Careers Section of the Pacific Transcription website, (a part of our global Pacific Solutions network), or click on the button below.

Typing Contractor Opportunities

Want to have a quick chat?

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